About this policy
This policy explains how Cloud Business Transformation Pty Ltd (ABN 42 622 331 864), trading as AI365, handles personal information. We handle personal information in line with the Privacy Act 1988 and the Australian Privacy Principles.
What we collect and hold
- If you contact us: your name, contact details, the organisation you work for and what you tell us.
- If you are a candidate: information about your skills, experience, availability and the work you want. Later, and only once we have agreed how to share it securely, this may include your CV and details needed for a role, such as clearance status.
- If you use this website: nothing that identifies you. This website has no forms, analytics or tracking cookies.
We do not collect sensitive information, such as health information, unless you give it to us and it is needed for a role.
How we collect it
We collect personal information directly from you, when you email us or talk to us. We do not buy contact lists or collect information about you from this website.
You can contact us without giving your name, for example with a general question. We may need to know who you are to help with anything more specific.
Why we collect, hold, use and disclose it
- To reply to you and work with you.
- To match candidates with suitable roles. We only share a candidate's information with a prospective client with the candidate's agreement.
- To run our business and meet our legal obligations.
We do not sell personal information, and we do not add you to a mailing list.
How we hold and protect it
We hold personal information in business systems for email and file storage, protected by access controls. We take reasonable steps to protect it from misuse, loss and unauthorised access, and we delete or de-identify it when we no longer need it.
This website is delivered by a hosting provider that processes technical information, such as your IP address, to send you pages and protect the site from misuse. We do not use this to identify you.
Disclosure, including overseas
We disclose personal information only as described in this policy, to service providers that help us run our business, or where the law requires it.
Some of our service providers may store or process information outside Australia. Where they do, we take reasonable steps to make sure it is protected to the standard this policy describes.
Seeing or correcting your information
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email contact@ai365.net.au. We will respond within 30 days.
Complaints
If you think we have mishandled your personal information, email contact@ai365.net.au and tell us what happened. We will acknowledge your complaint, look into it and respond within 30 days.
If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Our apps
Our apps have their own policy. See the app privacy policy.
Changes to this policy
We will update this page if the way we handle personal information changes. The date below shows when it last changed.
Last updated: November 2026